1. Information We Collect
Ultimate Phone Spy collects and processes the following types of information when you use our monitoring services:
- Account information (email address, password, payment details)
- Device information (device ID, operating system, phone number)
- Monitored data (calls, messages, location, app usage as configured)
- Usage data (how you interact with our dashboard and services)
2. How We Use Your Information
We use collected information for:
- Providing and maintaining monitoring services
- Processing payments and managing subscriptions
- Sending important service updates and notifications
- Improving our software and customer experience
- Complying with legal obligations and preventing fraud
3. Data Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL encryption for all data transmission
- Encrypted database storage with regular security audits
- Secure authentication with password hashing
- Regular security updates and vulnerability patches
- Restricted access to monitored data (only account owner)
4. Data Retention
Monitored data is retained for as long as your subscription is active. When you cancel:
- All monitored data is permanently deleted within 30 days
- Account information is retained for legal compliance (up to 7 years)
- You can request immediate data deletion by contacting support
5. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Export your data in portable format
- Object to data processing
- Withdraw consent at any time
6. Third-Party Sharing
We do NOT sell or share your monitored data with third parties. We only share information with:
- Payment processors (for billing only)
- Cloud hosting providers (for secure data storage)
- Law enforcement (when legally required)
7. Cookies and Tracking
We use essential cookies for authentication and session management. No advertising or tracking cookies are used.
8. Children's Privacy
Our service is designed for legal monitoring by parents and guardians. We do not knowingly collect data from children under 13 without parental consent.
9. Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
For privacy-related questions or to exercise your rights:
- Email: privacy@ultimatephonespy.com
- Support Portal: Contact Support