Life 360 not updating location?

Nine times out of ten Life360 stops updating because Android or iOS has put the app to sleep, not because the app is broken. The fix is a permission, not a reinstall: the phone must allow Life360 to use location "Always", with battery optimisation off for that app.

Check in this order:

1. Location permission — iPhone: Settings → Life360 → Location → Always, and turn on Precise Location. Android: Settings → Apps → Life360 → Permissions → Location → Allow all the time.
2. Background refresh — iPhone: Settings → General → Background App Refresh → on for Life360. Android: Settings → Apps → Life360 → Battery → Unrestricted.
3. Battery saver — on either platform, low-power mode freezes background location. A child's phone on 15% reports a stale pin for hours.
4. The member paused sharing — a Circle member can pause location from the app, and it looks identical to a dead phone.
5. Stale app version — Life360 pushes location fixes regularly; an old build can drop off the network.

If it still shows an old pin, have the person open Life360, go to the map, and pull down to refresh — that forces a fresh GPS fix instead of the cached one. Then confirm the phone's own Maps app shows the same place; if Google Maps is accurate and Life360 is not, it is the app's background permission.

Where our app fits. Ultimate Phone Spy runs on Android 4.0+, Windows and macOS (location tracking) and logs timestamped positions rather than a live pin only, so a missed update is visible as a gap instead of a frozen dot. On iPhone we have no product, so the permission checklist above is the honest answer.